In short. Reversibility is a screen, not a clause: the space owner exports everything, at any time, without going through us. The ZIP archive holds every table in CSV and JSON, the attachments, the academy media, a README and a manifest. It re-imports elsewhere, including onto your own servers.
Reversibility is usually a clause in a contract that nobody has ever tested. Here it is a screen.
What the export contains
- all the data of your space, in a ZIP archive: every table in CSV, readable in a spreadsheet, and in JSON, faithful to types, with a README describing each file and a manifest counting the rows;
- the media attached to it — documents, images, academy content;
- the identity of the space and its settings.
What it is for
- Leaving. Taking your data elsewhere, without asking anyone.
- Moving in. Going from the hosted edition to your own servers, or the reverse, carrying everything.
- Proving. Showing an auditor that the exit is real, by doing it.
What is recorded
Every export and every import is written to the audit trail: who, when, which space. An operation of this size does not happen quietly.
Our position. A supplier that makes leaving difficult is telling you what they think of their own product. We would rather be kept because staying is worth it.
See also: Reversibility plan: contents, Data Act, contract · On-premise installation: the sovereign edition · Security and data confinement · Verified backups and business continuity · Sovereign knowledge management with local AI
Frequently asked questions
In what format does the data come out?
A ZIP archive: every table in CSV, which opens in a spreadsheet, and in JSON, faithful to types; attachments as real files; a README and a manifest describing the whole.
Do you have to ask us for the export?
No. The space owner triggers it themselves, from a screen, at any time.
Can we move from the hosted edition to the on-site edition?
Yes. The exported archive re-imports onto your own servers, and the reverse. Every export and every import is written to the audit trail.