In short. The Academy trains your teams in knowledge management, inside the tool: five progressive levels, eight situational questions per level, and a virtual instructor who reads the lessons in your language and answers questions with the local AI. Every level passed delivers a PDF certificate with a verifiable serial number.
The Academy trains your teams IN knowledge management, INSIDE the tool: five progressive levels, from first contact to expertise, teaching the product's real mechanisms — criticality, stars, committees, circuits — with eight situational questions per level.
The virtual instructor
Each lesson is READ by an animated instructor (local speech synthesis, in the chosen language — and chosen voice gender), section by section, with pause and resume. You can interrupt to ask a question, by keyboard or microphone: the answer comes from the local AI, fed by the lesson, and nothing leaves the server. A real trainer video can replace the avatar, lesson by lesson.
Four languages, one content
Titles, lessons, key points, questions, test messages: everything follows the interface language (French, English, Spanish, Arabic) — same content, same standard.
Certificates that are EARNED
Each level ends with a test. The pass threshold is demanding (80%, adjustable by the administrator); grading is by option index, correct in all four languages. A passed level delivers a personal PDF certificate — score, date, and a serial number that is the fingerprint of the facts: it can be VERIFIED, not invented. Tier labels, issuing organization and signatory are configurable by your provider.
The activation lock
The Academy activates with a code SPECIFIC to your space: another space's code will not work on yours. Once entered, the 🎓 Academy tab appears for the whole space.
See also: The modules of the knowledge ERP · Security and data confinement · Self-hosted video conferencing for knowledge transfer · Knowledge management software: how to choose · Succession planning for critical knowledge
Frequently asked questions
How do you verify an Academy certificate?
Every certificate carries a serial number. Entered on the site's verification page, it confirms the holder, their title, their level and the date of issue.
Does the virtual instructor send questions to an outside service?
No. Speech synthesis is local and the answers come from the local AI, fed by the lesson: nothing leaves the server.
Can the pass threshold be changed?
Yes. It is set to 80% by default and the administrator can adjust it.